Allow me to introduce myself.

My name is Matt Heusser, and I run a software risk management company. I frequently walk into companies that are having performance or quality problems, which show up as risks. Sometimes the risks have manifested, or 100% chance of quality problem. The companies look to me as an outsider to see what they cannot see, then advise on how to fix it. Sometimes I stick around to see the changes through. Most of that work is in IT, and often the largest IT problem then can see is testing, but that doesn’t really matter. How I do the work matters.